You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please note that there are some products available through Slick Sleep that are non-returnable once purchased. These products will be clearly noted as "All sales are final. [Product] is non-returnable for a refund" in the Product Description section of the Product Page.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the United States. Note, your full order may come in seperate packages.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Domestic orders will will be shipped via U.S. mail within 48 hours of the order being placed. Packages normally reach their destination within 5-7 business days.
Billing and Additional Charges
Sales Tax: Orders delivered within the state of Michigan are subject to Michigan Sales Tax. Applicable taxes will be automatically added to such orders during the checkout process.
We are proud to always offer free Shipping on all orders over $50 for our continental USA customers! Standard shipping rates apply for all orders under $50 and will be applied during checkout.
Many of the products offered by Slick Sleep include warranties offered by their individual manufacturers/distributors. All items in need of warranty support are the responsibility of the manufacturer/distributor, as specified in the conditions and time period set forth in the manufacturer’s warranty. We will assist you in any way possible to obtain service from any manufacturer, however we are not liable in the event of the failure of the manufacturer/distributor to perform warranty service.
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